Thursday, July 5, 2012

Scams, Rip-offs, and Scoundrels: An Exclusive Guide to Rickshaw Schemes


Pune has the most motorcycles (also called scooters and two-wheelers) in all of India. They are everywhere, with men straddling the seat, and women in saris sitting sidesaddle with incredible balance. Even on the highways, I often see a two-wheeler with a whole family of four sitting astride.  Remarkably nimble and useful for the stop and go flow of traffic, the motorcycle is ideal for the streets of Pune. However, riding one is grounds for serious punishment by the Alliance authorities.

So, we use rickshaws to get anywhere of distance. A three-wheeled, hunchbacked vehicle, the auto rickshaw is a strange beast. With its driver’s seat in the front, the back bench is used for the one, two, or three passengers, or perhaps the eight schoolchildren who cram in any which way. If you are lucky, your rickshaw has all three mirrors a car would have, although it is more than likely that at least one of the side mirrors will be tilted at such an angle as to allow a clearer view of our pale faces than of the traffic behind. And on the left hand side, between you and the driver lies the meter.

Alternately a weapon of justice wielded by meter-card carrying individuals and a device used to legitimize scams, the meter keeps track of how far you have traveled and what the corresponding fare is. For the first kilometer, the meter stays at 1.0. That way, any short distance ride will cost 11 rupees (1.0 x 10 +1). After the first kilometer, it ticks away the tenths of kilometers and your fare goes up by 1 rupee per extra tick. Staying still for prolonged periods of time, such as at traffic lights, also will cause the meter to go up, but only very occasionally.

Presumably such a uniform billing system would destroy plans to get the most out of naïve travelers or clueless Americans. Instead, it only makes said plans more subtle. Since I have been here, I have caught on to the most common scams employed by rickshaw drivers to make a few extra bucks.

The first is obvious, a refusal to use the meter, leading to a long haggle over what the price should be. Most effectively used in the pouring rain (the one time the city has had true rain this season happened to be our first Sunday as we were shopping at Pantaloons), or on busy nights in peak traffic with no other rickshaws around, this rip-off technique leads to more upfront arguing, but a mutually satisfactory end of us getting home and them making a little extra money.

Another technique is the keeping of change in a different pocket. Rupee coins seem to be a particularly rare breed here. Often, bills are in terms of round numbers so only bills (with ten being the smallest common bill) are necessary. But rickshaw fares often fall in those in between areas that require one or two rupee coins. As a result, when your fare is 33 rupees (as ours is to school), you often do not have exact change.

And finally there is manipulation of the meter system. Again, there are two options. The first happened just this morning as Liz and I were sleepily getting into our rickshaw after quite a confusing routine of forgetting our keys and then her phone. She noticed soon after we were on our way that the meter had ticked past 1.0 kilometers much sooner than it usually does.  We quickly figured out that the driver must have had the meter started before we got in, allowing the meter to count the time he stood still waiting for a passenger to push the fare up slightly.  The second meter manipulation is what I like to call, “the winding way”. The meter counts out distance traveled, not what the closest route from point of entry to intended destination actually is.  As a result, taking the long way costs you more money. Just last Friday, I had a driver try to drive the complete opposite way down a one way street to up the fare. Luckily, at that point I knew the general route home and told him to stop, yelling when he originally ignored me, got out and found a more honest (maybe more afraid of foreigners causing a scene) fellow to take me on my way.

Although assuredly not an inclusive guide, this post hopefully gives you an explanation of why even getting from one place to another in this city can be fraught with emotion and leave me drained. Even when dealing with great drivers, I have to be on guard simply because I’ve had so many bad experiences. After a long day, I just want to get home. And I’d like to do it in 33 rupees please.

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